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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎09-02-2022 08:16 AM - last edited on ‎09-02-2022 10:50 AM by Retired

HP Recommended
Product: HP OfficeJet Pro 9015 All-in-One Printer
Operating System: Microsoft Windows 11

Error code 8B200860

1 REPLY 1

‎09-05-2022 08:34 AM

HP Recommended

Hi @BAM14 

 

Welcome to the HP Support Community. Thanks for bringing this to our notice.

 

I see that you are facing issues with your printer. Do not worry, we are here to fix it.

 

May I know from when are you facing this issue?

Did you make any hardware or software-related changes to it?

 

I would suggest you perform a reset on your printer and check if you see any difference:

 

1) Take out the cartridges.  

2) Unplug the power cord from the printer & wall.  

3) Wait for 30 seconds.   

4) Plug the power cord back into the printer and wall, ensure the printer is plugged into the wall & not to a surge protector.  

5) Insert the cartridges back into the printer. 

 

Along with that, please update the drivers and check if the issue is resolved. Please use the link below and let me know the outcome: https://support.hp.com/in-en/drivers

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping.  

 

NIRVANA_95
I am an HP Employee
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