Error code E3 HP Deskjet 4220e

[Montem2]

Could anyone help with clearing an error code on my printer? E3 on HP Deskjet 4220e printer. I think there is some paper jammed in there but I have gone through the suggestions to clear the jam and looked inside by turning it upside down. I cannot see any paper but there is an issue trying to feed the paper through.

[Max3Aj]

@Montem2, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

The E3 error code on your HP DeskJet 4220e All-in-One Printer typically indicates a carriage jam—this means the ink cartridge carriage is stuck or obstructed.

Here’s a step-by-step guide to troubleshoot and clear the E3 error:

Turn Off and Unplug the Printer

• Press the Power button to turn off the printer.
• Unplug the power cord from both the printer and the wall outlet.

Open the Cartridge Access Door

• Gently open the access door to view the ink cartridge carriage.
• If the carriage is stuck, do not force it.

Check for Obstructions

• Look for any bits of paper, labels, or debris inside.
• Use a flashlight if needed.
• Gently move the carriage left and right to ensure it moves freely.
• If the carriage has a latch, ensure it is properly secured.

Reset the Printer

• Wait at least 60 seconds before plugging the printer back in.
• Plug the power cord directly into a wall outlet (avoid power strips).
• Turn the printer back on.

Try a Test Print

• Load paper and try printing a test page to see if the issue is resolved.

You may refer to this document - HP Printers - Carriage jam or E3 error | HP® Support

I hope this helps. 

Take care and have a good day. 

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Max3Aj

HP Support