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‎04-10-2022 12:56 AM - last edited on ‎04-12-2022 05:50 AM by Retired

HP Recommended
Product: HP Officejet 4630 e-All-in-One Printer
Operating System: Microsoft Windows 11

Printer displaying error codes. Have disconnected lead and turned power on and off several times and a new error code appears. For eg 0xb8111abo, ox83c0000a,

1 REPLY 1

‎04-13-2022 11:00 AM

HP Recommended

@Sasha515

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, I understand you are not able to use the printer due to this error. 

 

Let us try these steps:

Perform the steps mentioned in this document - HP printer does not turn on

If this does not help, unplug the power cable and hold the power button down for 10-15 seconds and release it. Power on the printer and check. The 0xB error appears if there is a hardware issue. Check for a paper jam and make sure the print carriage is moving freely, refer to - Paper Jam Error

 

If the issue persists, I'm afraid this is a hardware issue. I'm sending out a private message to assist you with the next course of action. Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage
 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

ECHO_LAKE
I am an HP Employee

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