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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.
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Hi Omoba1,
Download the latest firmware of your printer model in a USB FAT32 formatted thumbdrive in its root directory.
Turn the printer off.
Insert the USB thumbdrive in the front usb port of the printer.
Turn the printer on.
Touch the display screen when the 1/8 message appears under the HP logo.
If doing this correctly and timely you will enter the preboot menu of the printer.
Go to Administrator -> Format Disk -> OK
Then back and select Download -> USB Thumbdrive -> the FW version will appear -> OK
After finishing installing go back and select Continue
The printer will restart
I hope this will help you
Cheers,
Alex
1,055
275
108
HP Recommended
Hi Omoba1,
Download the latest firmware of your printer model in a USB FAT32 formatted thumbdrive in its root directory.
Turn the printer off.
Insert the USB thumbdrive in the front usb port of the printer.
Turn the printer on.
Touch the display screen when the 1/8 message appears under the HP logo.
If doing this correctly and timely you will enter the preboot menu of the printer.
Go to Administrator -> Format Disk -> OK
Then back and select Download -> USB Thumbdrive -> the FW version will appear -> OK
After finishing installing go back and select Continue
The printer will restart
I hope this will help you
Cheers,
Alex
10
0
0
HP Recommended
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