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Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended

My printer is doing it as well. Our serial # is [Personal Information Removed]

HP Recommended

Color Laserjet Pro MFP 4301FDN

HP Recommended

Sorry for the snarky comment.  I didn't realiase you are a volunteer

HP Recommended

Color LaserJet Pro MFP 4302fdw

HP Recommended

4201dw

HP Recommended

4301dw

HP Recommended

I tried both, doesn't work

HP Recommended

I have the HP 4201 dn

HP Recommended

Same issue here with a 4301.

Looks like the printer automatically update the firmware on 11/22/23.  Now 5 days later it doesn't work.   I replace the color toner and printer doesn't detect the three color.  .  I pulled out the tray reseat all 3 toners and now the black toner doesn't show up.  I think it's a firmware flaw.  I'm quite disappointed with HP.  This is a brand new printer I only used it for 2 months!

Update: See my solution in my followup post.

Pursuit of answers
HP Recommended

(HP Colorjet 4201dw) I got the F0.01.09.01 error code this afternoon when I replaced my black toner (210xl). 

 

Powering on and off; unplugging, waiting and plugging back in did not work.

 

After reading the thread, I put the old cartridge back in, used HP Smart App to do a factory reset. Had to reset time, wifi, etc - put the new cartridge back in and I'm printing again!! Thank you so much - I was starting to panic!!

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