Error message WFBackground Shortcut Runner-Error Domain error O

[Cutworm]

HP OfficeJet 4650 series printer connected to MAC Air laptop. Printed fine until latest update for printer/laptop

I keep getting Error Message  WFBackground Shortcut Runner-Error Domain error O

[Max3Aj · Accepted solution]

Hi @Cutworm, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 
I'm sorry to hear you're experiencing issues with your HP OfficeJet 4650 printer after recent updates. The error message "WFBackgroundShortcutRunner-ErrorDomain error 0" suggests a problem related to background processes handling printing tasks on your MacBook Air. To address this, please follow the steps below:

Restart Your Devices:

• Printer: Turn off your HP OfficeJet 4650, unplug it from the power source, wait for about 60 seconds, then plug it back in and turn it on.
• MacBook Air: Restart your Mac to refresh system processes.

Update Printer Drivers and Software:

• HP Software: Visit the HP Support page to download and install the latest drivers and firmware for your printer model.
• macOS: Ensure your Mac is running the latest version. Go to the Apple menu > "System Preferences" > "Software Update" to check for and install any available updates.

Reset the Printing System on Your Mac:

• Open "System Preferences" > "Printers & Scanners".
• Right-click (or Control-click) in the list of devices and select "Reset printing system". This action will remove all printers and scanners, so you'll need to add your HP OfficeJet 4650 again afterward.

Re-add Your Printer:

• In "Printers & Scanners", click the "+" button to add a new printer.
• Select your HP OfficeJet 4650 from the list and follow the on-screen instructions to complete the setup.

Check Wireless Connectivity (if using a wireless connection):

• Ensure both your printer and MacBook Air are connected to the same Wi-Fi network.
• Reconnect the printer to Wi-Fi if necessary:
  • On the printer's control panel, navigate to "Setup" > "Network Setup" > "Wireless Setup Wizard".
  • Select your Wi-Fi network and enter the password.

Use Image Capture for Scanning (if scanning issues persist):

• Open the "Image Capture" application on your Mac.
• Select your HP OfficeJet 4650 from the list of devices.
• Use this application to scan documents, bypassing potential issues with the HP scanning software.

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

Max3Aj

HP Support 

[Cutworm]

Thank You. 👍🫡