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Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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HP Officejet Pro 8600 Premium e-All-in-One - N911n

I just replaced my ink cartridge and received the following error message: There is a problem with the printer or ink system. Turn printer off, then on. If problem persists, contact HP.  I have tried unplugging and turning of the printer, but it remains on that message.  Prior the replacing the ink, I was getting a periodic alignment message.

 

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