-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Extremely slow wireless printing with HP Photosmart Premium ...

Create an account on the HP Community to personalize your profile and ask a question
02-04-2011 08:30 AM
Thanks, I will try that.
But before I do, I just discovered something. My wife has a MacBook Pro and it wirelessly prints flawlessly and rapidly to this printer without any problem whatsoever. This might seem to point the problem at my computer (Acer laptop with Windows 7 64 bit). Does that change your diagnostic ?
05-08-2011 10:59 PM
I just want to say thanks Wi-Fi Guy.
The top secret 802.11b/g behavior setting fixed my issue as well. For the record, I ran this printer for about a year on a Linksys WRT54G with no issues at all. The WRT54G finally gave up the ghost and I had to replace the router. I chose a Linksys/Cisco e1000 as a budget conscious choice.
Once I had the e1000 up and running, I started having the same issues with the C309g. It would print normally on and off, but never reliably. The trick you gave to force the printer to b/g fixed my problem after I had pretty much exhausted the other avenues I could think of.
Mike
09-11-2011 09:02 PM
What I just discovered is that if my Windows 7 64 bit computer is asleep, printing works great from the other computers.
If it is awake, then the printing gets extremely slow,.
So far I have tried:
- turned off wireless network hopping, this helped connectivity.
- turned off UPNP, no help
- turned off Bluetooth, no help
Things I plan on trying next
- disable HP Network Devices Support Service (http://h30434.www3.hp.com/t5/Printer-networking-and-wireless/HP-Photosmart-Premium-c309g-wireless-ne...)
- disable HP Digital imaging monotir
- disable wireless access to the Window 7 64 bit PC only
Something has to help.
10-03-2011 09:10 PM
I also found that the random printer errors and network interruptions where the printer shows a flashing screen saying to reboot the printer is caused by UPNP being enabled on the printer..
I am not sure what the issue is, my Netgear router supports UPNP, everything seems to work well for a while, but then every 2-6 days the printer goes wacko and all computers on my network lose connection to the Internet and the printer shows the reboot error message.
Turning off UPNP stopped that printer annoyance.
Between disabling the UPNP and the 64 bit Windows 7 HP Network Devices Support Service this printer is becoming a usable piece of hardware again.
Turning off printing in color saves photo black ink when printing normal documents, for another tip. Lots of tweaks to make it work, but when it does it is a trooper.
09-03-2013 12:41 PM
I had the same problem, did not have the "blanking" of the gateway and DNS work for me, and I noticed when pinging the printer it would reply in either 5-10ms, or timeout altogether. Both printing and navigating the printer's web site to be insanely slow.
To solve it, I left the default gateway to be the same as the other computers on my network, but replaced the DNS address with Google DNS (8.8.8.8 and 8.8.4.4), which immediately fixed the problem.
04-25-2016 07:35 PM
Wow !!! Thanks, guy. I did the same thing with static DNS. I fixed my HP OJ 4650 by changing my DNS from 4.2.2.5 and 4.2.2.6 to Google's DNS of 8.8.8.8 and 8.8.4.4.
SUDDENLY my CMD window with "ping 'IPadd-of-printer' -t" went WAY down in milliseconds and NEVER BURPED. !!!
Virtual Bro Love to you, my friend.
- « Previous
- Next »