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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Factory reset Deskjet 2630

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12-14-2019 11:56 AM - edited 12-14-2019 11:59 AM
all done. My product is registered
My settings are admin password locked so I cannot re-attach it to the newtwork.
It prints with wifi-direct or ethernet, but I do not know the admin password so cannot set it up on wifi properly.
I have done a wifi reset (wifi+cancel) I have don't some other reset (power + cancelx6) to no affect other than it printing lots of pages.
1) please visit https://h30434.www3.hp.com/t5/Inkjet-Printing/yet-another-deskjet-2632-admin-password/m-p/7338424
2) Please inform me how to re-set the thing so that it forgets the Admin password
3) then receive thanks.
12-14-2019 11:58 AM
all done. My product is registered
My settings are admin password locked so I cannot re-attach it to the newtwork.
It prints with wifi-direct or ethernet, but I do not know the admin password so cannot set it up on wifi properly.
I have done a wifi reset (wifi+cancel) I have don't some other reset (power + cancelx6) to no affect other than it printing lots of pages.
1) please visit https://h30434.www3.hp.com/t5/Inkjet-Printing/yet-another-deskjet-2632-admin-password/m-p/7338424
2) Please inform me how to re-set the thing so that it forgets the Admin password
3) then receive thanks.
12-14-2019 12:11 PM
Thank you for the response. However, as this printer does not have a factory reset option, contact HP Support team for further assistance as mentioned in my previous post.
Keep me posted for any other assistance.
KUMAR0307
I am an HP Employee
12-14-2019 12:25 PM
That's what I did. The Virtual Agent couldn't answer my question (it referred my to resetting my windows password)
so I came here. as instructed on this link - www.hp.com/contacthp/
so here I am.
When I try to attch my printer to the wifi, using HP Smart - it prompts for the printer admin password, which I don't know.
If you cannot help, is my printer permanently unusable?
12-14-2019 12:54 PM
In order to contact the HP Support team, I have sent you a private message with additional information. Kindly check the same.
- In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage
Keep me posted.
KUMAR0307
I am an HP Employee
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