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HP Recommended
HP Color Laser MFP 179fnw
Microsoft Windows 10 (64-bit)

Hello everyone

 

I need to factory reset my HP Color Laser MFP 179fnw printer. I can no longer access it via weblogin, and the default credentials does not work. I cant find how to do it anywhere, only HPs answers in forums to contact them for private messages on how to do a factory reset. But when I want to contact them through support I cant even send a message since the printer is older than 12 months and the warranty has lapsed.

 

Does anyone know how I reset it? Or is there any HP people here who can send me this top secret solution via private message?

 

Thank you!

1 REPLY 1
HP Recommended

Hi,

You should use admin as the user (all lower case with its WPS Security PIN as the password:

https://h30434.www3.hp.com/t5/Printers-Knowledge-Base/HP-Laser-Printers-locate-EWS-Administrator-Pas...

 

Please let me know if that helps,

Shlomi



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