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‎08-21-2023 09:03 AM - edited ‎08-21-2023 09:36 PM

HP Recommended
Product: HP OfficeJet Pro 9019/Premier All-in-One Printer

Not sure how to resolve this.

 

Firmware updates are failing with error code 33.05.04.  On the printer screen, the download gets to 100% and then says it failed with Retry/OK options.

 

Have tried unplugging and plugging back in. 

 

Current firmware is MANHTNPP1N002.2313A.00 from March 2023.

 

Model number of printer 9019.

 

Category:
2 people had the same question
1 REPLY 1

‎08-21-2023 11:44 PM

HP Recommended

I resolved this issue by doing a Factory Reset (not a Cold Reset).

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