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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


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HP OfficeJet Pro 9019/Premier All-in-One Printer

Not sure how to resolve this.

 

Firmware updates are failing with error code 33.05.04.  On the printer screen, the download gets to 100% and then says it failed with Retry/OK options.

 

Have tried unplugging and plugging back in. 

 

Current firmware is MANHTNPP1N002.2313A.00 from March 2023.

 

Model number of printer 9019.

 

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