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‎07-19-2020 11:12 PM - edited ‎07-19-2020 11:14 PM

HP Recommended
Product: HP DeskJet GT 5820
Operating System: Microsoft Windows 10 (64-bit)

cant access the web interface or HP smart application. Forgot the password. How to reset this password?

 

printer error.PNG

 

 

18 people had the same question
4 REPLIES 4

‎07-20-2020 04:28 PM

HP Recommended

@surman

 

Welcome to the HP Support Community.

 

I recommend you to contact the HP Support Team regarding this.

 

Link: www.hp.com/contacthp/

 

Note:  Select the country accordingly to get the contact details for support.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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‎07-22-2020 01:53 AM

HP Recommended

No, this is not a right solution especially during this lock down period because of covid19. 

Also there are others get this issue resolved via private message. chk this link https://h30434.www3.hp.com/t5/Inkjet-Printing/Forgot-admin-password-for-Deksjet-GT-5820/td-p/6600641...

 

 

 

Tags (1)
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‎07-22-2020 02:48 PM

HP Recommended

I have sent you a private message, for more details that cannot be shared in a public post.

 

Please do check your inbox on the forums page for the private message.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!


I am an HP Employee

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‎09-15-2020 11:02 PM

HP Recommended

I have a 2622 and I can't remember my web interface password. How do I reset it?

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