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HP Ink Tank Wireless 410 series
Microsoft Windows 10 (64-bit)

My printer is not connecting with WIFI after router change.  When i am trying to configure the WIFI setup with HP Smart app/USB/Wireless, it's asking me to enter the custom password but unfortunately I forgot the password and could not find the option to reset it.  Please help me how to reset the printer password. Thank You!.

 

Printer password error.jpg

Thanks,
Arjun
3 REPLIES 3
HP Recommended

@arju33 Here's everything you need to know about how to reconnect a previously installed wireless printer to the network if you changed your Internet Service Provider (ISP) or purchased a new router. When you change network settings such as the network name and password, you must also reconfigure the printer for those new settings.

NOTE: 

When troubleshooting a connection to your wireless network, make sure you are connecting your printer to the router and not a wireless extender.

FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE & SELECT THE OPTION AS PER YOUR PRINTER SPECIFICATIONS

(By the end of this article all the issues should be resolved)

 

P.S: Welcome to HP Community 😉

 

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us, 

have a good day, ahead.

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.
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Hi, Thanks for the response!.  I have tried all mentioned options but no Luck.  My problem is when I am trying to configure the WIFI setup with HP Smart app/USB/Wireless, it's asking me to enter the custom password but unfortunately I forgot the password and could not find the option to reset it.  Please help how to reset the Printer Password. Thank you in advance!.

 

arju33_0-1593172667203.png

 

Thanks,
Arjun
HP Recommended

@arju33, that's unfortunate. Please reach out to the HP Support in your region regarding the service options for your printer. 

 

Keep me posted for any other assistance.

KUMAR0307
I am an HP Employee

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