Get /DevMgmt/ProductStatusDyn.xml HTTP/1.1

[MSBennett]

Note from moderators: this message was originally posted in another topic, but it was moved to a new one to give more visibility for volunteers that help customers in the Community.

Original topic URL: Re: get /DevMgmt/ProductStatusDyn.xml HTTP/1.1 - HP Support Community - 8837395

Reply:

Hi, I have a similar problem.  My HP C4385 printer prints a sheet of paper every night with that header.  I tried the steps you outlined with no success.  I am using Windows 10 but the steps seemed pretty much the same.  When I go to the drivers tab and try to remove the associated drivers, it tells me that they are in use, even though I turned the printer off and disconnected it from the computer.  This is really annoying and any help you can provide will be appreciated.

[sandytechy20]

@MSBennett 

Welcome to the HP support community.

I understand that your printer is printing a sheet every day, I am glad to assist you.

As you have tried all possible steps and still the issue persists, this might require one on one interaction to fix the issue, 

I am sending you a private message with the steps to talk to HP support.

Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers

[MSBennett]

I had tried most posted solutions and currently have one that seems to be working although it's only been a couple of days.  What I did was download a new driver, not the one for my specific printer (C4385) but for the 4000 series and so far everything seems to be working fine although my printing/scanning requirements aren't too stressing.