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To resolve issues with error EBS00P0013 on HP Smart App: Click here to view.
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‎09-18-2020 11:39 PM

HP Recommended
Product: HP Officejet 7612
Operating System: Microsoft Windows 10 (64-bit)

This is the message i am getting

There is a problem with the printer or ink

system> Press OK to try to recover, if

problem persists turn printer off, then on.

Contact HP if you continue to get this message.

                                 0x61000f6

 

Have contacted HP and answered by a computer that does not even have the fault on his list,

can some real Pearson help please

Category:
1 REPLY 1

‎09-19-2020 01:53 AM

HP Recommended

@MaxKilim 

Hello,

In order to alleviate this incident, please follow the instructions in the HP link A 'Paper Jam' Error Displays on the HP Officejet 7610 Wide Format e-All-in-One Printer Series.

Don't hesitate to contact us in case of need.

 

Best regards,:Wink:



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