-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Re: Getting "Cartridge or Account Issue" error

Create an account on the HP Community to personalize your profile and ask a question
09-29-2024 06:41 AM - edited 09-29-2024 06:42 AM
I am not enrolled in Instant Print. I have original cartridges, both Black and Color. Was printing fine last week and now trying to print and get this error. I've turned off printer, restarted, taken out both cartridges and reinstalled, still error. Any suggestions?
09-30-2024 01:40 PM
Hi @LL2019
Welcome to the HP support community.
I understand that you are facing an issue with your HP device, I am glad to assist you today.
Please check this documrnt, Click HERE
Welcome to the HP support community.
I understand that you are facing an issue with your HP device, I am glad to assist you today.
Raj2111
I am an HP Employee