Google Drive - HP App Blocked

[Alexis330]

Product: HP Smart Tank 5101 All-In-One Printer

Issue: When setting up the "Save to Google Drive" feature for app shortcuts, I get "This app is blocked". 

 i know there have been other posts about this on here but I could no longer reply to comments - see link to posts below-  

https://h30434.www3.hp.com/t5/Printer-Setup-Software-Drivers/Google-Blocking-HP-Smart/m-p/9145417

https://h30434.www3.hp.com/t5/Printing-Errors-or-Lights-Stuck-Print-Jobs/Google-Drive-Blocked/td-p/9...

Any one know if this has been revolved since? - doesn’t seem to be 

[Garp_senchau]

@Alexis330, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

If you encounter the "This app is blocked" message while setting up the "Save to Google Drive" feature for app shortcuts on your HP Smart Tank 5101 All-In-One Printer, it is often related to the permissions or security settings of your Google account. Here are some steps you can take to resolve the issue:

Steps to Resolve:

Check Google Account Permissions:

• Make sure that the HP Smart app has the necessary permissions to access your Google Drive. You might need to allow or grant access through your Google account settings.

Review Security Settings:

• Check if there are any security settings or restrictions that prevent third-party applications from accessing your Google Drive.

Sign Out and Sign In Again:

• Sometimes, simply signing out from your Google account on the HP Smart app and signing back in can help refresh the permissions and resolve the issue.

Try a Different Google Account:

• If possible, try connecting a different Google account to see if the issue persists. This can help determine whether the problem is specific to your account settings.

Update the HP Smart App:

• Ensure that you are using the latest version of the HP Smart app. An update might include bug fixes and improvements that resolve the issue.

Contact Google Support:

• If the problem continues, it might be helpful to reach out to Google support for assistance with their application settings relating to security and permissions.

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

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Regards,