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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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‎03-01-2019 11:34 AM - last edited on ‎03-01-2019 11:39 AM by Retired

HP Recommended

Hello I have a fairly new HP photosmart estn c510 series printer that has an integrated tablet dock and it appears that the battery has ruptured or swollen and pushed the back and screen out of the frame.    tablet burst and separated and also cracking the screen on the tablet from the explosion.This happened while printer was in off position and feel it's a DEFECT on the manufacturer so i doubt my 1 year warranty is still in coverage but how is this any fault of mine that i should have to buy a new one now that the printer is a big paper weight.  disappointing!

[Personal Information Removed]

 

my exploded battery tablet on printer.jpgarrrrrgghhh

1 person had the same question
1 REPLY 1

‎03-01-2019 11:39 AM

HP Recommended

@kdobski

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.

I work on behalf of HP
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