HP 3052A Printer Displays "Ink Access Door Open"

[cummingssb09]

Recently, my printer has displayed an error, "Ink Access Door Open", and will not print. Obviously, I have made sure that the ink access door is closed. I have checked the entire printer for obstructions and also reset the device. Nothing has changed in regards to the way I use the printer, and it has not been damaged. I can't find any other solution for how to solve this problem.

[Jeet_singh]

@cummingssb09,

Thanks for engaging in HP support Forums! This is a wonderful location to converse with the community, get assistance and find tips!

As I understand you have the error - "the door is open",

Splendid effort and fabulous description of the issue before posting. Kudos to you on that score.  You are a valued HP customer and it is paramount to assist you here. I take it as a privilege to share this platform with you. 

No worries, as I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution: 

Did you close the cartridge door completely?

Have you checked the cartridge door for obstructions?

Did you reset the printer?

Step one: Close the cartridge door completely

If the cartridge door is not completely closed, the error message displays.

1. Open, and then close the cartridge door of the product. Make sure that the door rests securely against the body of the product.

   Figure : Examples of closing the cartridge door (your product might vary)

   

      NOTE:

   To see how to close the cartridge door of your specific model, see the cartridge section of your product's User Guide.

2. Check the product control panel to see if the error message still displays.

• If these steps resolved the issue, there is no need to continue troubleshooting.

• If the issue persists, see the next step.

Step two: Check the cartridge door for obstructions

1. Inspect the door and the area around it to make sure that no obstructions prevent the door from closing completely.

      NOTE:

   Bits of paper, packing materials, and tape might prevent the door from closing completely.

2. Remove any obstructions.

3. Check the product control panel to see if the error message still displays.

• If these steps resolved the issue, there is no need to continue troubleshooting.

• If the issue persists, see the next step.

Step three: Reset the product

1. Press the Power button () to turn on the product.

2. Disconnect the USB cable from the back of the product.

CLICK HERE FOR MORE STEPS AND INSTRUCTIONS.

(By the end of this article all the issues should be resolved)

Please let me know if this resolves the issue, or if you require further assistance!

Eagerly waiting for your response!

that said, If the information I've provided was helpful, 

give us some reinforcement by clicking the solution and kudos buttons, 

that'll help us and others see that we've got the answers!

Good Luck.

[cummingssb09]

Thank you for the response. As stated in my original post, I have tried all those steps, and none of them have worked.

[Jeet_singh]

@cummingssb09,

It's great to have you back and your patience is greatly appreciated. 

As I understand you have tried to follow the steps suggested and still having the issue. 

In this scenario, I am sending you a private message suggesting the next course of action.

Please check your private message icon in the upper right corner of your HP Forums profile.

Good day! Take care 🙂

Cheers!