• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎11-24-2025 10:39 AM - edited ‎11-24-2025 10:40 AM

HP Recommended

 

We sold an HP Color LaserJet Pro MFP 4301 to a client and it has been defective since day one. The device constantly freezes, cannot copy, cannot scan, and throws multiple F0 errors on every reboot, even after full resets.

We’ve spent hours with HP Support doing the same things over and over:

  • Factory reset

  • NVRAM reset

  • Firmware update

  • Reconfigure from scratch

Nothing works.
This printer is broken at the hardware/firmware level.

Recurring Errors:

F0.02.02.07
F0.01.04.04
F0.03.05.05
F0.03.04.08
F0.03.1B.10
F0.03.26.02
F0.03.1B.02
F0.03.1F.05
01.01.32.01

Firmware

6.17.5.40-202503181735 (latest)

We found multiple HP Community posts with identical issues, meaning this is not an isolated case, the 4301 series clearly has a widespread problem:

HP refuses to RMA. The supplier refuses a return because the box was discarded, even though the unit has never worked properly from the minute it was plugged in.

We’re an MSP, and after this experience, we will no longer sell HP printers.

If HP wants to keep business customers, this needs to be escalated and dealt with, this device needs to be replaced.

Reply
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.