HP 564 Setup ink

[Islander_nz]

i bough a brand new printer on 22/04/2016 , HP deskjet 3520 all-in -one . but this printer does not come with a setup ink, which is used to initiate the printer. 

i returned it to the store, but the salesman said it is a display product shown on the shelf, not coming with setup ink. because it is sold as promotion,  he refused to give me the refund. 

i already  tried to seek help  from hp support centre several times, but they do not reply to me.

Very funny.

So how can i solve this problem? where to buy the HP 564 setup ink? 

i buy a new printer, but i can not use it.

[Melodicals]

Hi @Islander_nz

Sorry to hear about the issues you're having with getting started with your HP deskjet 3520 all-in-one. I think Ciara may have dealt with an issue like this before, any ideas @Ciara_B?

[Ciara_B · Accepted solution]

Hi @

Sorry to hear about your experience both at the store and then with HP Support.

I'm going to send you a private message (check out the blue envelope at the right side)

Cheers, Ciara

[Islander_nz]

thanks a lot. very exiting

[unhappy_too]

Catch me once its a mistake, catch me twice I am mad, catch three I am dumping this product

Printer will not print well when 564 small black cartridge is near empty. I run out to staples need it bad, and to my disliking they have 50 XL in excessive stock but not the 564 small cartridge.

This is one and half hour of my life I will never get back.

Time to switch brands!!!!!!!!!!!!!!!!!!!!!!