HP 8600 factory reset when error msg locked on display screen

[Max844]

Trying to clear memory before recycling printer by restoring factory defaults. Unable to access printer menu since error message locked on screen. No luck with HP Smart app or EWS menus. Suggestions found on web (press back arrow 4x at startup or home/back/home/home key sequence at startup) do not work. 

[Irfan_06]

Hi @Max844,

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

I see that you are facing an issue with your Printer and need help with performing a factory reset.

I've sent you a private message with the instructions to perform a factory reset on your printer.

In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

Take care and have a great day ahead!

Irwin6

HP Support

[Irfan_06]

I've sent you a private message with the instructions to perform a factory reset on your printer.

In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

Take care and have a great day ahead!

Irwin6

HP Support

[Irfan_06]

I've sent you a private message with the instructions to perform a factory reset on your printer.

In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

Take care and have a great day ahead!

Irwin6

HP Support

[Max844]

Unable to find message using link provided or envelope icon next to profile name

[Irfan_06]

Hi @Max844,

I am sorry to hear that you did not receive our private message.

The support here is limited and this issue might require one-on-one interaction to fix it.

I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next to your profile Name, you should see a little 

Take care and have a great day ahead!

Irwin6

HP Support