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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎03-08-2025 07:17 AM

HP Recommended

I am having the same problem and cannot get the ink cartridges to move. How do you fix that problem?

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‎03-11-2025 11:46 AM

HP Recommended

Hi @Wanda218,

 

Welcome to The HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

Have you tried the steps provided previously by our agent. Also could you let us know if you have the same unit and facing the same Verifying issue. 

 

I hope this helps. 

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Garp_Senchau
I am an HP Employee

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