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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- HP 9020e - error code 83C0000B
Create an account on the HP Community to personalize your profile and ask a question
05-08-2023 07:30 AM
Hi there, my printer is offline with a blue screen and error code 83C0000B. I have read through other posts and tried the power drain reset but to no avail.
Can someone send me instructions to perform a semi-full reset please?
Many thanks
05-09-2023 10:04 AM
I have the exact same problem, brand new printer. I have tried unplugging the power cable and waiting for a minute. The error is still there in a blue screen 83C0000B and a power button sign. HP please find a solution as our work is affected.
05-09-2023 10:36 AM
I have an Officet Jet 9022 Pro under warranty and with an HP cartridge subscription. I have since yesterday. 08/05/2023 the same error code 83C0000B since yesterday. 08/05/2023. After 3 calls to HP after-sales service, more than 1h30, => no solution. "The problem is being studied by HP" I am awaiting instruction! If no return info, I return it and it could end with a refund via distributor (Amazon FR Thank you)