HP 9020e - error code 83C0000B

[ClareR3185]

Hi there, my printer is offline with a blue screen and error code 83C0000B. I have read through other posts and tried the power drain reset but to no avail.

Can someone send me instructions to perform a semi-full reset please?

Many thanks

[Suzy2012339484]

I have the same problem and have just been going around in circles trying to find a solution.

[NicS__]

Ditto - no coincidence that we're all having the same issue on the same printer on the same day (software issue). HP please help!

[K8T2]

Same problem here to - did anyone get a solution? my printer is only 3 months old and it is used for business so i need it to work asap 😞

[TheaMackley]

Has anyone had any luck resolving this? I have the same issue. 

[Kerry_Mac]

Hi there, did you get any resolve as the exact same thing has happened to me this morning, TIA

[LameJ]

I have the exact same problem, brand new printer. I have tried unplugging the power cable and waiting for a minute. The error is still there in a blue screen 83C0000B and a power button sign. HP please find a solution as our work is affected.

[MikeWul]

Hello,

same problem on my 9022e (4 months old)

I switched it off few hours (remove power cable), but still blocked on 83C0000B error message.

[Noimpr]

I have an Officet Jet 9022 Pro under warranty and with an HP cartridge subscription. I have since yesterday. 08/05/2023 the same error code 83C0000B since yesterday. 08/05/2023. After 3 calls to HP after-sales service, more than 1h30, => no solution. "The problem is being studied by HP" I am awaiting instruction! If no return info, I return it and it could end with a refund via distributor (Amazon FR Thank you)

[Adb69]

I have the same problem in France. new printer. the HP company is pitiful