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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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HP Recommended
K7N77C
macOS 10.12 Sierra

I bought an HP Deskjet 2130 all-in-one printer series in Saud Arabia. The ink cartridge that was recommended in HP 123. However, here in the Philippines, the cartridge is not available. I searched online and it said the printer is compatible with ink cartridge 63 and so I tried it. It's not working. Now, what am I supposed to do? What ink is really compatible with the printer? 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

HP Printers - Find and Install Cartridges after Moving to another Country.  The printer needs to be regionalized to the new country.

You will need new cartridges from the country you are in at the time you contact HP below.

http://support.hp.com/us-en/document/c02558798

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2 REPLIES 2
HP Recommended

HP Printers - Find and Install Cartridges after Moving to another Country.  The printer needs to be regionalized to the new country.

You will need new cartridges from the country you are in at the time you contact HP below.

http://support.hp.com/us-en/document/c02558798

HP Recommended

Yes, the issue was resolved by an HP advisor already thru the chat support. He regionalized it already. Very helpful customer support. 

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