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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎07-25-2016 01:31 PM

HP Recommended
Product: HP DeskJet 2130
Operating System: Microsoft Windows 7 (64-bit)

After changing the ink cartridge in my HP DeskJet 2130, I can no longer make copies. Only blank pages come out.

2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎07-26-2016 12:35 PM

HP Recommended

Hey @jrswhy,

 

Welcome to the HP Support Forums!

 

I see that you are having some issues with the print quality after changing a cartridge in your Deskjet 2130 Printer. I can help you with that.


To start, make sure the printer is plugged directly into a wall outlet and not a surge protector. Once done, this document outlines how to troubleshoot print quality issues with your printer.

 

If after following the above you are still not seeing ink, a cartridge needs to be replaced. You can contact HP Support by clicking on this link and filling out the form at the bottom.

 

Please let me know the results after following the above. If you are able to print or reach some resolution with support, please click on Accept Solution. if you appreciate my help, please click on the thumbs up icon. Both icons are below this post.

~DocCottle
I work on behalf of HP


Please click “Accept as Solution ” below the post that solves your issue to help others find the solution.

Please click the Thumbs up icon below to say “Thanks” for helping!

View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎07-26-2016 12:35 PM

HP Recommended

Hey @jrswhy,

 

Welcome to the HP Support Forums!

 

I see that you are having some issues with the print quality after changing a cartridge in your Deskjet 2130 Printer. I can help you with that.


To start, make sure the printer is plugged directly into a wall outlet and not a surge protector. Once done, this document outlines how to troubleshoot print quality issues with your printer.

 

If after following the above you are still not seeing ink, a cartridge needs to be replaced. You can contact HP Support by clicking on this link and filling out the form at the bottom.

 

Please let me know the results after following the above. If you are able to print or reach some resolution with support, please click on Accept Solution. if you appreciate my help, please click on the thumbs up icon. Both icons are below this post.

~DocCottle
I work on behalf of HP


Please click “Accept as Solution ” below the post that solves your issue to help others find the solution.

Please click the Thumbs up icon below to say “Thanks” for helping!
Was this reply helpful? Yes No

‎07-27-2016 04:45 PM

HP Recommended

Thanks for your answer. The problem is resoved, but there is no "Accept as Solution" button under the answer.

Was this reply helpful? Yes No
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