HP ENVY 5055 All-in-One Printer

[Jess913]

Printer is displaying error code 0XB83A3646

[Kuroi_Kenshi]

Hi @Jess913,

Welcome to the HP Support Community!

Thanks for reaching out!

We're thrilled to have the opportunity to assist you and provide a solution.

I understand your HP ENVY 5055 All-in-One Printer is showing the error code 0xB83A3646. Let’s go through some steps to resolve this issue.

Power Cycle the Printer:

Turn off the printer and unplug it from the power source.

Wait 60 seconds, then plug it back in and turn it on.

Check Ink Cartridges:

Remove all cartridges and reinstall them properly.

Make sure there is no protective tape left on new cartridges and they are seated firmly.

Check for Paper Jams:

Inspect the printer for any paper jams or small bits of paper that might be stuck.

Remove any obstructions carefully.

Clean Cartridge Contacts:

Use a lint-free cloth lightly dampened with distilled water to clean the gold contacts on the cartridges and inside the printer.

Update Printer Firmware:

Visit the HP Support site to download and install the latest firmware for your ENVY 5055.

Reset the Printer:

On the printer, go to Setup → Printer Maintenance → Restore → Restore Factory Defaults.

Reconfigure your printer after the reset.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,