HP ENVY 5540 won't print page range or multi page document

[patsym57]

Everytime I push print all or print page range, it prints the first page and then no more.  What can I do when I am trying to print out a multi page document?

[Ratchet_31 · Accepted solution]

Hi@patsym57

Go printing preferences once and check if settings are set correctly. 

Open the print window to change print job settings for best results.

1. Before printing, edit the document to adjust text font and size, choose layout options, and to change any other appearance settings.
2. In the app you created the document in, click File or the menu icon (WordPad), then click Print to open general print settings.
3. To access more layout, quality, and advanced print settings, click Printer Properties, Properties, or Preferences.
   The Document Properties or Printing Preferences window opens.
   Figure : Example of a Document Properties window with settings tabs and the Advanced settings button

   
4. Change the following layout and paper settings for your print job. Menu names and available settings vary by printer.

    NOTE:

   If the Document Properties window has a Printing Shortcut tab, select one of the document print job shortcuts that has essential settings already selected for you. 

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