HP ENvy 4500 asks for wpa/wep

[joek19]

I have a new HP4500e printer and am trying to get a wireless connection.  The Printer immediately detects the router and show it's name on the screen.  I select it and then it asks:  WPA/WEP?  There is no information like this listed on the router ID.  Any ideas?? T^here is nothing in the instruction booklet that addresses this issue.  

[banhien]

Hi,

The information should be in the router. How your other devices connect to the network ? You can logon to the wireles router or access point (AP) to check. It should be under Wireless Security option. By the way, what is your router ?

Regards.

[joek19 · Accepted solution]

Thanks, I figured it out. Device was asking for the router password so I had to switch from the alphabet keyboard to the numerical keyboard. Once this was entered, the printer worked fine. The instructions weren't clear on this.

[kaykay234]

please i bought hp printer wireless and wanted to connect everything is ok apart from telling me to  inter the WAP/WEP which i dont have or were to find it ,please kindly let me no on how to go about it.

cheers

[Chambersk]

What is WPA/WEP where can I find it?

[LES30]

I am installing a 4630 e-All-in-One Series. It is now showing "EnterWPA/WEP". I have no idea what this means, and can't find any reference to this in the paperwork.

[Eleshia416]

I thought that might have been the answer but wasn't sure! Thanks so much.

[Dilys1]

I am setting up my new printer HP ENVY 4500 and it now wants WPA/WEP. Where is this?

[Dilys1]

how do I use the letters on screen and where are the numbers?

[17sandy]

where do you find the wpa/wep?