HP Envy 5540 in MFG mode or ERROR CODE 0XB8604610

[Alex404]

Hi!

When i turn on my Envy 5540 it goes in MFG mode. When i press the on button once more it displays an ERROR CODE 0XB8604610.

Is there a way to fix this issue?

Thank You in advance!

[Echo_Lake · Accepted solution]

@Alex404

Thank you for posting on HP Support Community.

Don't worry as I'll be glad to help, 

I understand you are getting this error on the printer screen. We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.

Please do check your inbox on the communities page for the private message.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

[Alex404]

@ECHO_LAKE

At first it didn't work so I almost gave up, but eventually I succeeded in reaching the menu described.

Thank You very much!

Sincerely Alex404

[Echo_Lake]

@Alex404

Thank you for posting back. 

Glad to hear that the issue is resolved. If you need any help, feel free to reach out to us. 

Have a great day!