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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Re: HP Envy 6055 won't open

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04-07-2025 09:49 AM
The printer is a disaster. Multiple failed set ups, prints blank pages, can't open the **bleep** thing to inspect cartridges. The app is just as bad. I hate this printer.
04-08-2025 01:25 PM
@tcnicholshp, Welcome to the HP Support Community!
Thanks for reaching out about your query regarding your HP Envy 6055!
We're thrilled to have the opportunity to assist you and provide a solution.
It sounds like you are experiencing multiple issues with your HP ENVY 6055 printer. Here are some steps that might help resolve them:
Failed Setups:
- Ensure that you are following the correct setup steps.
Printing Blank Pages:
- Verify the ink cartridges are correctly installed.
- Ensure that you have removed any packaging material from the cartridges.
- Run a printer alignment. If alignment fails, there might be an issue with the printhead or cartridges.
Can't Open the Printer:
- Typically, you need to lift the top cover to access the cartridges. If you find it difficult to open, ensure that all the packaging tapes and materials have been removed.
- Read the user manual or quick start guide for specific instructions about your printer model.
The HP Smart App Troubles:
- Make sure you have the latest version of the HP Smart app.
- Check internet connectivity as app functionality often requires a stable network connection.
Hope this helps!
Take care, and have an amazing day!
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Regards,
ZOEY7886
I am an HP Employee