-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Re: HP Envy 7855 Setup Cartridges

Create an account on the HP Community to personalize your profile and ask a question
06-14-2020 02:30 PM
HP Envy Photo 7855 - missing set up cartridge, I bought refurbished. I have one new that I use at home, and a refurbished thru amazon from Tech Outlet Mall. The refurbished version keeps asking for set up ink cartridge, evidently the ones supplied are not setup cartridges. How can I get the refurbished version to operate - I have registered both printers on HP website
06-16-2020 07:56 AM
@fjsoqui Welcome to HP Community!
I have sent you a private message with the steps to bypass the setup ink message which is specific to your printer. Check next to your profile name, you should see a little blue envelope, please click on it.
I hope this helps! Keep me posted.
Keep us posted,
If you would like to thank us for our efforts to help you,
Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post,
Have a great day!
06-23-2020 10:23 AM
@daveddr Welcome to HP Community!
I have sent you a private message with the steps to bypass the setup ink message which is specific to your printer. Check next to your profile name, you should see a little blue envelope, please click on it.
I hope this helps! Keep me posted.
Keep us posted,
If you would like to thank us for our efforts to help you,
Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post,
Have a great day!
06-27-2020 09:54 AM
Hello I have the same problem I bought a 7855 and bought 64 cartridges and installed them but am getting the message “Use SETUP cartridges” but there were none in the box. Plz send me the override tip as well!
06-27-2020 10:28 AM
@GGHardin Welcome to HP Community!
I have sent you a private message with the steps to bypass the setup ink message which is specific to your printer. Check next to your profile name, you should see a little blue envelope, please click on it.
I hope this helps! Keep me posted.
Keep us posted,
If you would like to thank us for our efforts to help you,
Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post,
Have a great day!
06-28-2020 06:27 PM
Bought a HP Envy Photo 7855 All-In-One printer. Bought ink for it but getting the "use setup cartridges that came with printer" message. The setup cartridges were not in the box. Please tell me how to bypass the setup cartridges or where to purchase them; I didn't know setup cartridges were required/needed.