I have one printer connected wirelessly to my network. It reports it's correctly connected. Nothing will print, not from any PC connected to the network and not from a phone trying to connect directly to the printer via wifi.
I have run HP Print and Scan Doctor. It has concluded "Your printer appears to have a serious issue. Click "Other Support Options" or "Next" to Continue".
Printer is mechanically sound as it will print a test page FROM ITSELF. However, PC reports it is "In an error state". Nothing will print, not even a test page. Can't print direct from a phone via wifi either.
Found a similar question asking how to factory reset, but annoyingly the HP support respondent gave the answer in a private message rather than on the board, so... can someone please respond?
I'll say the same as the other complainant - the next step is a new (non-HP) printer, I don't need this rubbish.
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