-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- HP Envy Photo 7158 “use Setup Cartridges”

Create an account on the HP Community to personalize your profile and ask a question
03-13-2019 05:41 PM
I just purchased the HP ENVY Photo 7158 two months ago and set it up no problem. I’ve been printing ever since. Now all of a sudden it’s giving me the “Use SETUP Cartridges” error and won’t print. I no longer have the Setup Cartridges since the printer WAS working with no problems. How do I bypass the error?
Solved! Go to Solution.
Accepted Solutions
03-15-2019 09:12 AM - edited 03-15-2019 09:15 AM
Hey there! @Daisy1955,
Did you check with the store where you purchased the printer from about the setup cartridges?
SETUP ink cartridges are used only to set up a new HP printer or printhead and supply ink for the first series of your print jobs. They are specially designed to initialize a printer and calibrate ink levels. Unlike replacement ink cartridges, SETUP ink cartridges cannot be purchased from retailers and are available only in the box with a new printer or with some replacement printhead kits. When a SETUP ink cartridge is depleted, purchase and use a normal ink cartridge that matches your printer model to continue printing.
Refer this article to know more information about setup cartridges. Click Here
However, You will have to perform an OOBE reset on the printer to disable the "use setup cartridge error". As the steps are confidential and dedicated to your printer, I will share you the details through a private message.
Please watch your inbox for more information.
Let me know if this helps!
I hope you have a great day! 🙂
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
A4Apollo
I am an HP Employee
03-15-2019 09:12 AM - edited 03-15-2019 09:15 AM
Hey there! @Daisy1955,
Did you check with the store where you purchased the printer from about the setup cartridges?
SETUP ink cartridges are used only to set up a new HP printer or printhead and supply ink for the first series of your print jobs. They are specially designed to initialize a printer and calibrate ink levels. Unlike replacement ink cartridges, SETUP ink cartridges cannot be purchased from retailers and are available only in the box with a new printer or with some replacement printhead kits. When a SETUP ink cartridge is depleted, purchase and use a normal ink cartridge that matches your printer model to continue printing.
Refer this article to know more information about setup cartridges. Click Here
However, You will have to perform an OOBE reset on the printer to disable the "use setup cartridge error". As the steps are confidential and dedicated to your printer, I will share you the details through a private message.
Please watch your inbox for more information.
Let me know if this helps!
I hope you have a great day! 🙂
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
A4Apollo
I am an HP Employee