HP INK TANK 319 PRINTS ONLY BLACK AND WHITE. NO COLOR PRINTS

[BJON1962]

I CHANGED CARRIAGE PCB AND PRINTHEADS BOTH TRICOLOR AND BLACK. BUT COLOR PRINTS ARE PRINTED IN GRAYSCALE.

[Raj2111]

Hi @BJON1962 

Welcome to the HP support community.

I understand that you are facing an issue with your HP device, I am glad to assist you today.

Please try these steps.

On Windows:

1. Open Control Panel: Search for "Control Panel" in the Start menu and open it.
2. Devices and Printers: Click on "Devices and Printers."
3. Right-Click on Printer: Find your HP printer, right-click it, and select "Printing Preferences."
4. Paper/Quality Tab: Go to the "Paper/Quality" tab.
5. Print in Grayscale: Look for the "Print in Grayscale" option and select it. You can choose between "On" (for grayscale) and "Off" (for color).
6. Apply and OK: Click "Apply" and then "OK" to save your settings.

On macOS:

1. System Preferences: Open "System Preferences" from the Apple menu.
2. Printers & Scanners: Click on "Printers & Scanners."
3. Select Printer: Choose your HP printer from the list on the left.
4. Print Options: Click on "Options & Supplies" and then the "Driver" tab.
5. Grayscale Printing: If available, select the option for "Print in Grayscale."
6. Close and Save: Close the dialog and your settings should be saved.

In Print Dialog:

You can also set grayscale printing from the print dialog when you print a document:

1. Open the Document: Open the file you want to print.
2. Print Command: Go to File > Print.
3. Printer Settings: Look for "Print in Grayscale" or "Color Options" in the print settings.
4. Print: Select it and then click "Print."

If you don’t see the grayscale option, ensure your printer driver is up to date, as some features may depend on the driver version.

Please check this link , Clikc HERE

I hope this helps! Keep me posted.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
 

-Regards
Raj-HP Support