HP Ink Tank Wireless 410 E1 Error

[Vik2022]

I am using Ink Tank Wireless 410 printer. While printing document I am getting E1 error

Going through net I found it was paper mismatch and have done the following remedy steps:

1. Changing paper settings driver to use A4 - DIDNT WORK

2. Printer reset - DIDNT WORK

3. Clear hardware cache - wall socket unplug technique mentioned - DIDNT WORK

I don't know what else to try as I have checked all the settings I can think of and they all look correct.  

I event went on HP Smart App, and looked at settings -> preferences -> Tray Icon and Paper mgmnt -> verified there

I have Large: US Letter and Paper as "Plain Paper". My country and region also reflect correctly. 

I have also reinstalled printer from scratch and drivers as well. Please help

[sandytechy20]

@Vik2022

Welcome to the HP support community.

I understand that you are getting a paper mismatch error, I am glad to assist you.

Adjust the paper size setting

Check the paper size setting to make sure it matches the paper you want to print.

NOTE: 

Some printers have an option to ignore the error and continue printing. If you choose to ignore the error, the margins on your printout might not be proportional to the edges of the paper.

1. In the program you want to print from, click File, and then click Print.

2. Make sure your printer is in the Name or Printers drop-down list box, and then click Properties, Printer Properties or Preferences.

3. Click the Paper/Quality tab.

4. Click Advanced, if necessary, and then click Paper Size.

   

5. Select the paper size that matches the size and type of paper loaded in the printer tray, and then click OK. If there are no matching paper sizes, select the size from the list that is closest to the size of the paper loaded in the tray.

6. Click OK, and then try to print.

Check the paper source setting

Remove and reload the paper in the input trays, and then check the paper source setting.

1. Remove all the paper from all the printer input trays.

2. Reload the paper, and then adjust the paper width guides so they gently rest against the edge of the paper stack.

3. In the program you want to print from, click File, and then click Print.

4. Make sure your printer is in the Name or Printers drop-down list box, and then click Properties, Printer Properties or Preferences.

5. Click the Paper/Quality tab, and then click Paper Source to select the correct tray.

6. Click OK, and then try to print.

Refer to this HP document for further assistance:- Click here

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.