HP Ink Tank Wireless 410 - Full Ink Tanks but printing orange instead of yellow

[muhammedreza]

I have HP Ink Tank Wireless 410 . Ink tanks are full, not printing yellow but orange tone. I am using it after many days may be 40-50 days. Kindly assist.

[Riddle_Decipher]

@muhammedreza Peace be unto you!

Here's a few things that should help your cause:

Step 1: Use genuine HP printheads and ink

HP recommends that you use genuine HP ink. HP cannot guarantee the quality or reliability of non-HP ink. If you do not use genuine HP ink and HP printheads, the steps in this document might not resolve print quality issues.

Purchase replacement ink and other supplies from the HP Store or local retailers.

NOTE: 

Using non-HP ink contaminates any genuine HP ink added later. Because ink remains in the printhead when the ink is changed, the contaminated ink can remain in the system and affect print quality.

If you are using genuine HP printheads and ink, continue to the next step.

Step 2: Check the ink levels

Low ink levels can impact print quality.

   CAUTION: 

Damage to the printer as a result of improperly filling the ink tanks or using non-HP ink is not covered under warranty.

 

Do not let the ink levels fall below the minimum fill line when printing. Very low ink levels can result in reduced print quality or damage to the ink system.

1. Visually check the printer ink levels using the ink tank window.

2. Add ink to any of the tanks where the level is below or close to the minimum fill line.

      CAUTION: 

   Do not let the ink levels fall below the minimum fill line when printing. Very low ink levels can result in reduced print quality.

   1. Maximum fill line

   2. Minimum fill line

FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE and skip to Step 3: Make sure you are using the appropriate paper for your print job

(By the end of this article all the issues should be resolved)

P.S: Welcome to HP Community 😉

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us, 

have a good day, ahead.

[muhammedreza]

I barely used this printer. All the instruments of this HP 410 including inks are original/genuine and never replaced. Ink levels are up to mark not low. 

[Riddle_Decipher]

@muhammedreza Did you click on the link I shared at the bottom of the page, if yes, and yet it doesn't work, I suggest you talk to HP support and discuss your options, follow the below steps to get started:

1) Click on this link - http://www.hp.com/contacthp/

2) Click on Sign-in or select the product using the below step:

3) Enter the serial of your device.

4) Select the country from the drop-down.

5) Click on "Show Options".

Fill the web-form, to populate a case number and phone number for yourself!

Also, if you are having trouble navigating through the above options, it's most likely because the device is out of warranty, if yes? please send me a private message with the region you are contacting us from, 

here's how private messages work: Click here for details.

If you wish to thank me for my efforts, you could click on "Accept as solution" on my post as the solution should help others too.