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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP OfficeJet Pro 6968
Microsoft Windows XP
I'm on the 300 page, $9.99 mo. plan. I haven't received any ink cartridges since the 2nd shipment. We've had to upgrade twice because we print a lot more than we thought. We've replaced ink cartridges twice and need them again. We had to purchase them through Office Depot. What's the poit of being in the program- if we also have to purchase the ink cartridges separately? Aren't they supposed to be shipped to us automatically?
1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Felicheeks

 

Welcome to the HP Forums, this is a great location to get assistance! I read your post and see that you did not get the replacement instant ink. I would like to help you resolve this issue.

 

I am sending you a private message asking you for the required information. Please check the mailbox icon at the top-right corner of this screen.

 

Please check your Private message icon on the upper right corner of your HP Forums profile,

Next, to your profile Name, you should see a little blue envelope, please click on it.

Please reply back on the public post as this Private message box is not monitored.

I hope this helps resolve this issue completely,

 

Cheers.

Sandytechy20
I am an HP Employee

View solution in original post

3 REPLIES 3
HP Recommended

@Felicheeks

 

Welcome to the HP Forums, this is a great location to get assistance! I read your post and see that you did not get the replacement instant ink. I would like to help you resolve this issue.

 

I am sending you a private message asking you for the required information. Please check the mailbox icon at the top-right corner of this screen.

 

Please check your Private message icon on the upper right corner of your HP Forums profile,

Next, to your profile Name, you should see a little blue envelope, please click on it.

Please reply back on the public post as this Private message box is not monitored.

I hope this helps resolve this issue completely,

 

Cheers.

Sandytechy20
I am an HP Employee

HP Recommended
Thx I got the help I needed.
HP Recommended

@Felicheeks

 

Thanks for the reply.

I appreciate your time and effort.

 

Good to know that you got the requited assistance.

Feel free to contact us in feature if you need any assistance.

 

Let me know how it goes.

Cheers.

Sandytechy20
I am an HP Employee

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