Every time I go to print something and check the printer queue, the file will state its deleting and then it will disappear. The LaserJet worked on this computer for months and now all of a sudden it started doing this.. Printer is brand new.
Used HP printer doctor, which said everything is in good shape
Switched USB ports
Gave administrator rights to each profile allowing to print
Performed windows troubleshooter, and returned nothing wrong
The printer will connect wirelessly (but test print pages wont work)
Internal printing such as configuration and WSP pin
Stable lights, nothing is off or blinking
I have spent hours upon hours trying to figure this out, I've even run separate printer diagnostic wizards and nothing helps. Pretty sure I've run all troubleshooting tips posted on this site that even seemed related to my issue, but if there's anything else I'm missing please let me know. Thanks
--->then go to settings on the main ews page --> power management ---> select sleep mode to max 15min
Connect the printer to TCP/IP port
--->Touch on the wifi icon ((i)) on the printer, and take down the IP address
a. Click Start/Devices and Printers. Right-click on your HP Printer. Select Printer Properties. Select the Ports tab at the top.
b. Select Add Port. Select Standard TCP/IP Port. Select New Port.
c. Follow the Add Port Wizard. Under Printer Name or IP Address, . Example: 192.168.1.15. The IP address will be copied under Port Name.
d. Select Next and Finish the Wizard.
Use these tips and procedures to help troubleshoot and avoid USB connectivity issues.
Restart the printer and the computer: Restarting the computer and the printer can clear possible error conditions.
Reconnect the cable: Disconnect and reconnect the USB cable from the printer and the computer.
Connect to a different USB port: Connect the cable to a different USB port on the computer.
Disconnect from a USB hub or docking station: If you are using a USB hub or docking station, try connecting the cable directly to the computer.
Try a different USB cable: Use a different USB cable. HP supports USB cables less than 3 m (9 ft 10 in) in length.
Disconnect other USB devices: If you have several USB-connected devices, such as another printer, the computer might not have sufficient power supplied to the USB ports to detect all of them. Disconnect any other USB devices that are not in use.
Be sure that the printer is connected to a 2.0 USB port in the computer.
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