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    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

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    Fix Windows 10 Update Issues

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Message 1 of 55
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HP LaserJet Pro MFP M28w RESET FACTORY SETTINGS

HP Recommended
HP LaserJet Pro MFP M28w
macOS 10.14 Mojave

HI PEOPLE,

I WOULD LIKE TO KNOW IF THERE IS A FACTORY RESET FOR MY LASERPRINTER.

I CONNECTED IT TO A WIFI NETWERK IN THE STARTUP.

BUT NOW I WANT TO CONNECT IT TO ANOTHER WIFI NETWORK AND I CAN'T MAKE CONTACT THROUGH WIFI ON THE NEW WIFI NETWORK.

 

PLEASE HELP 😉

 

PIETER

54 REPLIES 54
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Message 2 of 55
Flag Post
HP Recommended

See this video:

https://www.youtube.com/watch?v=mG6PQQbyu2M

 

The steps should be similar for a Mac.


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Message 3 of 55
Flag Post
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@Macpieter wrote:

HI PEOPLE,

I WOULD LIKE TO KNOW IF THERE IS A FACTORY RESET FOR MY LASERPRINTER.

I CONNECTED IT TO A WIFI NETWERK IN THE STARTUP.

BUT NOW I WANT TO CONNECT IT TO ANOTHER WIFI NETWORK AND I CAN'T MAKE CONTACT THROUGH WIFI ON THE NEW WIFI NETWORK.

 

PLEASE HELP 😉

 

PIETER


 

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New member
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Message 4 of 55
Flag Post
HP Recommended

It doesn't work!!!

I don't remember the admin's password!!!!

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HP Support Agent
HP Support Agent
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Message 5 of 55
Flag Post
HP Recommended

@12312wddwqf21r2, Welcome to the HP Support Community!

 

Resetting the printer to its factory settings may help.

  • The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
  • I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
  • In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Let me know how this goes.

 

If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

KUMAR0307
I am an HP Employee

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Message 6 of 55
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Thank you!!! It's funny)) Before I got your letter, I had tried to do the same action. I tried different combinations, and one of them helped me. It was your combination))) cool it works

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HP Support Agent
HP Support Agent
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Message 7 of 55
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@12312wddwqf21r2

 

Glad to know that the issue is now resolved. Feel free to contact us with any concerns related to HP products.

Happy to help!

 

If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

KUMAR0307
I am an HP Employee

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Message 8 of 55
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 hi, can I have the same answer too? same problem with my printer. must reset it to factory pressings, because changing the wifi . thanks

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HP Support Agent
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Message 9 of 55
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@Morbid777,

 

Welcome to the HP Support Community!

 

I reviewed your post and I understand that you want to reset the printer to factory settings.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

The steps to perform a reset are confidential and specific to your printer. I will be sending you a private message please watch your inbox for more information.

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

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Message 10 of 55
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i have this same issue and I need help

 

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