Please check this document to find the workaround solution for Print and Scan - HP Solution Center not working : Adobe Flash Player Error and Unable to scan
Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
How do I reset to factory settings?
The power-on lamp blinks and the HP inscription is on
@AstahovM, Welcome to HP Support Community!
The steps to restore the printer to factory defaults are provided in the HP LaserJet Pro MFP M28-M31 - User Guide page 60.
Also, Update the printer firmware
Download available firmware updates from the HP website
With the printer on and connected to the computer, go to HP Customer Support - Software and Driver Downloads, and then identify your printer. Look for and install any available firmware updates. Refer to the document HP Printers - Updating or Upgrading Printer Firmware
I hope that answers your concern adequately. Let me know!
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TEJ1602 I am an HP Employee
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