-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Re: HP Office Jet Pro 8720 Supply System Problem

Create an account on the HP Community to personalize your profile and ask a question
09-06-2025 08:44 AM
@jmorrisrealty, Welcome to the HP Support Community!
Thanks for reaching out about your query regarding the 'Supply System Problem' Error on HP OfficeJet Pro 8720!
We're thrilled to have the opportunity to assist you and provide a solution.
If you're encountering a 'Supply System Problem' error on your HP OfficeJet Pro 8720, the following troubleshooting steps can help resolve the issue:
Step-by-Step Solutions:
Reset the Printer:
- Press the power button to turn off the printer. If the printer does not turn off, disconnect the power cord from the printer.
- Unplug the power cord from the power source.
- Wait for 60 seconds.
- Connect the power cord directly to a wall outlet and to the printer.
- Turn on the printer to complete the reset.
Clean the Ink Cartridge Vents:
- Open the door or lid to the cartridge access area and wait until the carriage stops moving.
- Push in the tab on a cartridge, and then pull the cartridge from the slot.
- Remove any debris or excess adhesive from the vent on top of the cartridge using a pin or paper clip.
- Reinsert the cartridge into its color-coded slot, pressing down until it snaps into place.
- Repeat these steps for all cartridges.
Replace All Ink Cartridges:
- Obtain new cartridges, preferably genuine HP cartridges.
- Open the door or lid to the cartridge access area and remove the old cartridge.
- Insert the new cartridge into the slot and repeat for all cartridges.
Hope this helps!
Take care, and have an amazing day!
Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!
Regards,
ZOEY7886
I am an HP Employee