I keep getting this error even though I have unplugged it from the surge protector, plugged it directly into the wall and pressed the power button fro 5 seconds. There is no jam or issue. This printer is only 2 years old and I don't see the reason to replace it. I have no idea what to do to fix this situation as I can't find a human at HP to actually help me. Does anyone have any insight or ideas on how to fix this?
Since the device is out of warranty, and we've concluded that this is a hardware malfunction, I may have a few pointers/suggestions to help you out, however, since these suggestions are limited to you and your printer alone, I'd like to send out a private message with those details.
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Hope this helps! Keep me posted.
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While I appreciate the support it’s a little late. I already bought a new printer. I tried all the troubleshooting and found similar posts on the forum with no luck. Honestly really sad that a barely 2 year old item with limited use has a hardware issue. The overall quality is just so disappointing. I will not be buying HP again knowing the products only last as long as the very short warranty.
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