HP OfficeJet Pro 8210 won't print both sides from Mac IOS High Sierra

[pattypan]

I just purchased the OfficeJet Pro 8210 it will not print duplex, on both sides of the paper.  All the appropriate boxes have been checked and still will not work.  Please help!

[Jeet_singh · Accepted solution]

Hi @pattypan,

Thanks for engaging in HP support Forums! This is a wonderful location to converse with the community, get assistance and find tips!

As I understand you are having issues with duplex printing on your HP OfficeJet printer on your Mac. Don't worry we'll work together to find a solution for you.

I would suggest you reset the printing system to put all the print settings to default state.

Click the Apple menu icon, and then click “System Preferences”.

Click “Printers and Scanner” / “Print and Scan” or “Print and Fax”.

Right-click the blank space in the Printers list, and then click “Reset printing system”.

Click “Reset” in the confirmation window.

Enter an administrator username and password, and then click “OK”.

Wait until the printing system is reset and no devices show in the Printers list

Restart your computer and then go back to System preferences – Printers and scanners.

Click the “Add button” (+).

Find, and then select the name of your printer from the printer list, and then click “Add” to add your printer.

Click “Print Using...” or “Use”, and then select Secure AirPrint or AirPrint. Alternatively, you may select the name of your printer if available in that list.

For more assistance, request you to follow the steps suggested in the support document for - HP Printers - How to Print on Both Sides of the Paper (Mac) (Duplexing)

Please let me know if this resolves the issue, or if you require further assistance!

Eagerly waiting for your response!

I hope you have a good day ahead,

And Feel free to ask your queries as this forum has some of the best people in the world available and ready to help.

Regards,

[pattypan]

That helped!!  Everything is working fine now...Thank You!!

[Jeet_singh]

Hi @pattypan,

Thank you for the update,
I appreciate your time and efforts, 

I'm glad I could contribute towards resolving the issue and finding the solution you were looking for.
Thanks for taking the time to let the community know about the solution.

You've been great to work with and it has been a genuine pleasure interacting with you.
I hope both you and your product works great and remain healthy for a long time 😉 

To simply say thanks for my efforts to assist you, please click the "Thumbs Up" button to give me a Kudos.
And mark my post as Accepted Solution to help others find a similar solution as you have.

Take care now and do have a fabulous week ahead. 🙂
Regards,