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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎09-15-2021 02:08 AM - last edited on ‎09-15-2021 10:49 AM by Retired

HP Recommended
Product: HP OfficeJet Pro 9020

I got this in an HP OfficeJet Pro 9020. With a few minutes of power off (by disconnecting the cable) and power on, this happens. The firmware is up to date. I shortened the bonhour name. It happens on a wifi connection and an ethernet connection. This is very disappointing. I've been buying HP printers for 20 years. But this is not a good experience.

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1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-15-2021 11:56 AM

HP Recommended

You can try doing a factory reset it’s what an HP rep advised to me it’s been working for a couple of days I’m giving it a few more to make sure it’s functional

View solution in original post

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3 REPLIES 3

‎09-15-2021 11:56 AM

HP Recommended

You can try doing a factory reset it’s what an HP rep advised to me it’s been working for a couple of days I’m giving it a few more to make sure it’s functional

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‎09-15-2021 09:50 PM

HP Recommended

I did a factory reset last night. So far, half way through the next day, the problem has not reoccurred and the printer has been functional.Previously, it happened within five minutes of the hard restart we had to do.

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‎09-18-2021 04:59 AM

HP Recommended

Factory reset has fixed it, thanks.

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