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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎05-09-2020 11:22 PM

HP Recommended
Product: Officejet 6500plus
Operating System: Microsoft Windows 10 (64-bit)

I've replaced the printhead twice and still have same problem. The colors are not printing. Black is ok.

Corporate Stage Rigger
1 REPLY 1

‎05-11-2020 10:36 AM

HP Recommended

@T-1 Let's begin with a firmware upgrade as in most scenarios as the one you are experiencing,

this steps resolves the issue: click here for steps,

If the issue persists, we may need to get the printer repaired/replaced, however, keep me posted.

 

P.S: Welcome to HP Community 😉

If you wish to thank me for my efforts, you could click on "Accept as solution" on my post as the solution should help others too.

Riddle_Decipher
I am an HP Employee


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