HP Officejet 7510 only prints colour when printing borderless

[QuantumBob]

I'm trying to print a large image on two sheets of A3 paper, to stick them together afterwards. When I print borderless, a chunk of both images is missing at the edge. However, when I don't print borderless, the image only prints in black & white. I have quadruple-checked everything; when all other settings are the same, printing borderless gives me colour and printing not borderless gives me black & white.

I have already factory reset the printer, I've checked for updates, I've uninstalled and reinstalled the drivers on my PC, but this problem persists. Anyone have any ideas?

[Kumar0307]

@QuantumBob, Welcome to the HP Support Community!

I appreciate your efforts in trying to resolve this issue by performing the necessary troubleshooting steps. 

Print a different image or a different type of document to check if the issue persists.

Use the HP Smart app to print and scan from your Win 10 PC

Click here to download and know more about the app.

Hope this helps! Keep me posted. 

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