-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Re: HP Officejet Pro 8500A not printing.

Create an account on the HP Community to personalize your profile and ask a question
07-23-2017 01:17 PM
Printer was printing perfecting in my Dad's apartment. I moved it to my home, bought new HP ink cartridges, installed drivers and followed all instructions for set up. The printer is communicating with my computer and goes through the sounds of printing. But nothing prints on the paper. When attempting to print out test diagnostic page, the only thing that prints is a hint of a yellow block.
HP no longer supports this printer. I really need/want to use this printer.
Can someone help please??
Solved! Go to Solution.
Accepted Solutions
07-23-2017 03:57 PM
This is a print quality issue and its highly possible that hardware is faulty already.
Try this
Fixing Print Quality Problems for the HP Officejet Pro 8500A e-All-in-One Printer Series
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping.
Do more than just exist
07-23-2017 03:57 PM
This is a print quality issue and its highly possible that hardware is faulty already.
Try this
Fixing Print Quality Problems for the HP Officejet Pro 8500A e-All-in-One Printer Series
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping.
Do more than just exist